Help
How can we help?
Short guides and videos for everything in the dealer store. Most take a minute or two.
Getting started
- The store in one minuteWhat the dealer store does and how an order flows from browsing to invoice.2 min read1:04 video
- Signing inUse your customer number and password. You stay signed in on your device.1 min read0:05 video
- Your dashboardThe home page: news from Kore, dealer tools, Weekly Sales and your recent orders.2 min read0:19 video
Finding products
- Finding productsBrowse with the menu, narrow down with filters, or search by name or SKU.2 min read0:32 video
- Reading a product pageYour price, the MAP price, options and quantity, all on one page.2 min read0:19 video
- Ordering several sizes or colors at onceUse the Order the range tab to fill in quantities for a whole product family in one go.2 min read0:19 video
Ordering
- Start a new order (stock lookup)Search by name or SKU, see what’s in stock right now, and add straight to your cart.2 min read
- Cart and checkoutReview your cart, confirm your address and complete the order. Your sales rep handles the rest.3 min read0:24 video
- Bulk ordering with a CSVUpload a list of SKUs and quantities, and we hold the stock for 5 minutes while you check out.3 min read0:14 video
Deals
Your account
- Checking your orders and invoicesSee where your recent orders are, download invoices and track packages.2 min read
- Re-ordering a past orderOrder the same items again in a few clicks, with stock and prices checked for you.2 min read
- Downloading your price listGet every product with your price, SKU and barcode as a spreadsheet.1 min read
Support
Can’t find what you need? Contact the Kore team or call your sales rep.